🛍️ Return & Refund Policy – My Nighty Store
At My Nighty Store, we take pride in offering high-quality, carefully packed nightwear designed for your comfort. Please read our Return & Refund Policy before placing your order.
❌ No Return or Exchange Policy
Due to the personal and hygienic nature of our products (nightwear and innerwear), we do not accept returns or exchanges under any circumstances.
- Check product size, fabric, and description carefully
- Review your order before completing payment
🔄 Order Cancellations
Orders can be cancelled within 1 hour of purchase by contacting us immediately via WhatsApp at +91 8217641427. After dispatch, no cancellations will be allowed.
💳 Refunds
We offer refunds only in the following rare cases:
- Item not received after 30 business days internationally or 10 days within India (and tracking shows no delivery)
- Wrong product delivered (not matching order – photo proof required within 24 hours)
- Damaged product due to transit (photo/video proof required upon unboxing)
Refunds are processed to the original payment method within 7–10 business days after approval.
📩 How to Report a Problem
- Email: mynightystore@gmail.com
- WhatsApp: +91 8217641427
- Include your order number and clear photos/videos
⚠️ Important Notes
- No refunds or returns for size mismatch if the item matches the product description
- No COD available – all orders must be prepaid
accepted due to hygiene reasons
📦 Thank you for supporting a small business!
Feel free to contact us before purchase – we’re happy to help!
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